Information System Business Analyst

West Coast Reduction Ltd. is searching for an Information System Business Analyst to join our Vancouver Head Office team.  Using innovative thinking, progressive processes, and modern facilities, WCRL’s 7 plant locations across Western Canada recycle inedible food by-products and create finished products such as protein meals and fats which are then sold to customers worldwide.  As an integral part of a sustainable local food chain, rendering keeps energy in the system by creating high value products from materials that would be otherwise sent to land fill or compost.  We deliver raw material containers to suppliers, ship products globally and offer storage, shipping, refining and blending services through a terminal located at the Port Metro Vancouver. Learn more at

The Information System Business Analyst is responsible for supporting and enhancing the organization’s Enterprise Applications by working with members of the business, business partners and other IT team members. The Business Analyst will be responsible for supporting the organization’s IT vision and seeking out opportunities to use technology to drive efficiency and productivity in the organization. The Business Analyst will work under moderate supervision and is capable and trusted to work alone on small projects, has the discretion to escalate issues and has a tactical viewpoint.

This position reports to the Manager of Enterprise Applications and is a full-time, permanent opportunity.


  • Provide support and resolution to level 2 application issues raised by users. This will be predominantly, but not limited to, company Enterprise Resources Planning system issues.

  • Work with members of the business to gather functional requirements and translate those requirements into documented functional specifications

  • Understand and communicate functional specifications to developers

  • Conduct detailed testing of business solutions

  • Develop enterprise application documentation

  • Provide enterprise application training to business users

  • Assist in IT roadmap planning, particularly for the organization’s ERP and associated applications

  • Work with the business to promote and advance continuous process improvement

The Ideal Candidate:

  • Possession of a Bachelor’s Degree or equivalent in Information Technology, Computer Science, or a related field

  • Experience configuring and/or implementing ERP systems (preferably Oracle JD Edwards)

  • Experience and/or knowledge of relational databases

  • Experience in programming, data management, disaster recovery and business continuity technologies an asset

  • 5 or more years of experience in an information technology or similar environment

  • Demonstrated experience in solution design, approach, and methodology

  • Excellent problem determination, troubleshooting and analytical skills

  • General knowledge of project management principles, techniques and tools

  • Comfortable working with cross functional teams

  • Experience with BI (Business Intelligence) solutions an asset

  • Proficiency in English, both written and oral, with excellent communication skills

The company offers a competitive wage rate plus benefits package for all full-time positions.

Interested candidates are invited to submit their resume by email to or via the link below.

Thank you in advance for your interest in this opportunity, however, only those individuals who are selected for an interview will be contacted.